Home Delivery

Home Delivery


Chose the Self Pick-up option but want your order delivered instead?

Chose Standard Delivery but now need your order sent on a specific day and time slot?

Ordered something but want to do an exchange? More info on this here

Make a delivery payment on this page and we'll handle the rest.

  • STANDARD DELIVERY: Can vary between 1-4 days between 9am - 9.30pm Monday to Saturday. To track your order, head over to our FAQ page for a step to step guide.
  • PREMIUM DELIVERY: Choose a specific time slot and delivery day to cater to your busy schedule. Please leave at least a 24 hour window for packing and processing.

Available Premium Delivery Time Slots:

  • 9am - 12pm
  • 12pm - 3pm
  • 3pm - 6pm
  • 6pm - 10pm

* When choosing this service, please pick "Self Pick-Up" on check out to waive additional delivery fees. 


Delivery fees are waived for customers who choose to pick up their order at our studio located on Henderson road.

After an order's been made, customer care will send a confirmation email to arrange a pick up day and time with you.

Delivery information

STANDARD DELIVERY: For a flat rate of S$10 for packing + delivery, standard deliveries can take between 1-4 days. For orders S$100 & above, standard deliveries are FREE!

PREMIUM DELIVERY: Choose this premium service for a flat rate of S$15 to arrange a specific delivery day + time slot to cater to your busy schedule.

PRE-ORDERS: If you choose to pre-order a sold out item, please note delivery times can take an estimate of about 3-5 weeks. And for your wonderful patience, pre-orders are offered at a discount! Please understand that unforeseen delays may occur, so please do not place a pre-order if you need it urgently. 

CUSTOM ORDERS: Custom orders apply to products like wallpaper, and can take an estimate of about 3-5 weeks, as all wallpaper designs are printed to order and customised to fit your wall dimensions. International shipping is available for all wallpaper.

Order tracking

Track your order by clicking this link to get started. Enter your tracking ID - E.g.: NVSGCLSTR00000XXXX

    The last 4 "X" represents your unique order number.

    For all delivery enquires, you can also contact our logistics provider directly at (+65) 6602 8271 or email support_sg@ninjavan.co to check on the status of your order.

    You can also contact us at our hotline (+65) 6273 0370 or email cc@cluster-cluster.com and we will help track your order for you. Please note our working hours are Monday to Friday, 10am - 7pm.



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